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360autoai Service BDC

Automate Inbound & Outbound Sales Conversations, at Scale

With Service BDC, you won't let any leads fall through the cracks anymore. Our 360autoai engages every caller and qualifies every opportunity, transforming what could have been a missed connection into a valuable showroom visit. Join the ranks of satisfied clients who have seen their foot traffic soar with our intelligent engagement solutions.

What Can An Agentic AI Agent Do for Your Service Department?

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Unlike traditional automation, an agentic AI operates as a proactive, self-directed employee trained specifically for your dealership. It handles customer communications, scheduling, follow-ups, and back-office operations 24/7/365 with no downtime, no missed opportunities, and perfect consistency.

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Before the Appointment:

  • Answer incoming calls with natural language

  • Integrates with you service schedulers and books appointments in real-time, based on availability

  • Pre-qualify customers by collecting VIN, concern, and time preference

  • Send alerts about cancellations, open slots, or early check-in options

  • Follow up on no-shows and unconfirmed appointments

  • Instantly respond to website chats and SMS inquiries

  • Proactively text service reminders (e.g. oil change, recall)

 

After the Appointment:

  • Text or email post-service surveys to boost CSI scores

  • Request Google/DealerRater reviews from happy customers

  • Send future service reminders based on mileage or history

  • Offer custom promotions and coupons

  • Identify unsatisfied customers and escalate to a manager

  • Update DMS/CRM with notes, declined services, and customer preferences
     

Back Office & Operations

  • Act as a full-service digital BDC rep

  • Manage technician workloads and service schedule

  • Predict traffic patterns and optimize daily capacity

  • Assign jobs by skill, availability, and repair type

  • Analyze vehicle history to recommend preventative maintenance

  • Generate job tickets and parts pre-orders

  • Comply with TCPA, privacy laws, and communication standards

 

Unique Advantages Over Traditional AI Automation

  • Works 24/7, including nights, weekends, and holidays

  • Never forgets a follow-up or misses a message

  • Knows when to escalate to a human

  • Handles thousands of simultaneous conversations without delay (No missed calls!)

  • Learns from every interaction and gets smarter over time


Ready to Equip Your Service Drive with a Super Employee?

Let us help you deploy an agentic AI agent that never sleeps, never forgets, and never stops driving revenue for your dealership.

Ready to get started?

EXPERIENCE THE POWER OF

360autoai IN ACTION, contact us today!

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