Effective: July 12, 2024

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360auto.ai respects your privacy. We are committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”).

This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

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1. Personal Information We Collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal information you provide.

We collect Personal Information if you create an account to use our Services or communicate with us, including:

Account Information: When you create an account, we collect your name, contact details, and account credentials.

User Content: Includes information in inputs, file uploads, or feedback you provide through the Services.

Communication Information: Your name, contact details, and the contents of messages you send.

Social Media Information: When interacting with our social media pages (Instagram, Facebook, Twitter/X, YouTube, LinkedIn, etc.), we may collect contact details you provide and receive aggregated analytics from the platforms.

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Other Information You Provide: Such as participation in surveys, events, or identity verification.

Personal information we receive automatically.

When you visit, use, or interact with our Services, we may receive:

Log Data: IP address, browser type, settings, request time, and how you interact with the Services.

Usage Data: Types of content you engage with, features used, actions taken, time zone, device type, and connection details.

Device Information: Device name, operating system, identifiers, and browser details.

Cookies: Used to operate and improve Services. You may adjust your browser settings, though some features may not work correctly without cookies.

Analytics: Third-party tools may be used to understand user behavior and improve Services.

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2. How We Use Personal Information

We may use Personal Information to:

Provide, administer, and maintain Services;

Improve and research Service performance;

Communicate with you (including Service updates and event information);

Develop new features and services;

Prevent fraud, misuse, and protect Service security;

Support business transfers or reorganizations;

Comply with legal obligations and protect rights, privacy, safety, and property.

Aggregated or de-identified information.

We may de-identify or aggregate data for research, analysis, and improving Services. Such data will not be used to reidentify you unless required by law.

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3. Disclosure of Personal Information

We may disclose Personal Information to third parties in these cases:

Vendors and Service Providers: For hosting, analytics, customer support, cloud services, etc.

Business Transfers: In cases of mergers, acquisitions, reorganizations, or similar transactions.

Legal Requirements: To comply with legal obligations, protect rights, prevent fraud, or ensure safety.

Affiliates: Within 360auto.ai’s corporate family under this Privacy Policy.

Other Users/Third Parties You Share With: If you use sharing features.

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4. Your Rights

Depending on your location, you may have rights to:

Access, correct, delete, or transfer your Personal Information;

Restrict or object to processing;

Withdraw consent (where applicable);

Lodge complaints with your local data authority.

To exercise rights, contact us at privacy@360auto.ai.

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5. U.S. State Disclosures

Certain U.S. state laws grant additional rights, including the right to know, delete, or correct information. We do not sell or share Personal Information for cross-context behavioral advertising, nor do we process sensitive Personal Information for profiling.

Requests can be submitted to privacy@360auto.ai. Verification steps may apply.

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6. Children

Our Services are not intended for children under 18, and we do not knowingly collect their data. If you believe a child has submitted information, contact us at privacy@360auto.ai, and we will investigate and delete it if necessary.

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7. Links to Other Websites

Our Services may link to third-party sites. Their privacy policies apply, not this one. Please review those policies directly.

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8. Security and Retention

We use reasonable technical, administrative, and organizational safeguards to protect data, but no system is 100% secure. Retention depends on the purpose, risk, and legal obligations associated with the data.

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9. International Users

Your information may be stored in the U.S. or transferred internationally. Safeguards will be applied where legally required.

Legal bases for processing include:

Contract performance (providing Services);

Legitimate interests (fraud prevention, research, improvements);

Consent (when expressly required);

Compliance with legal obligations.

Contact our Data Protection Officer at privacy@360auto.ai for privacy-related inquiries.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new effective date.

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