We Know Automotive. We Know AI.
360AutoAI was built by auto retail veterans and AI engineers who understand both sides of the business. That’s why our solution isn’t generic automation, it’s an autonomous, purpose-built platform that adapts to how your dealership actually runs. Think “proactive” vs. reactive.” While your sales staff or BDC representatives are taking a break, or simply being “human,” our agents work tirelessly to answer every phone call, assist customers with any information, book appointments, and reinvigorate dead or unworked leads.
With 360autai, The Difference is Clear
Automated AI Agent
Think: Chatbot or scripted assistant
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Follows rules or scripts (e.g. “If user says X, reply with Y”)
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Limited to pre-programmed responses
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Requires human input or oversight to pivot or re-engage
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Good for narrow, repetitive tasks (e.g. scheduling, simple FAQs)
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Lacks memory or cross-context understanding
Agentic, Autonomous AI Agent
Think: AI “employee” that reasons, learns, and acts autonomously
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Understands intent and context, not just keywords
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Can set sub-goals, make decisions, and take multi-step actions
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Initiates conversations (proactive…not just reactive)
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Learns from previous interactions and adapts
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Can access multiple systems (CRM, DMS, calendar, phone, etc.) and can interact between each system
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Recognizes and remembers your customers when they return, and knows what they did on their last visit or interaction.
What Sets Our AI Apart From Others?
95% of all AI Agents are Automated…Not Autonomous.
Agentic, Autonomous Agents Work Harder and Smarter!
An agentic, autonomous AI agent is better than a basic, automated AI agent because it operates with initiative, is context-aware, is adaptable, and has the ability to pursue goals independently…not just react to triggers or follow static scripts.
This is NOT your standard “Press 1” for English or “Press 2” for Spanish interaction, nor does it ever put you on hold for minutes at a time. Agentic, autonomous AI finds the answers your customers need and want almost immediately, with minimal human intervention needed.
ONE PRIMARY GOAL: GET THE CUSTOMER IN FOR AN APPOINTMENT AND CAPTURE ALL OF THEIR CONTACT INFORMATION!
Our Mission
To Redefine the Automotive Experience.
For Dealers and Drivers
The future of dealership operations is smart, scalable, and customer-first. 360autoai empowers your team to do more, sell more, and stress less, with intelligent automation that never takes a break.