Real-Time Conversation Intelligence for Automotive Sales

When a customer calls your dealership, there’s more at stake than just answering the phone. It’s a golden opportunity to capture intent, qualify the buyer, and move them closer to a sale. With 360AutoAI’s Agentic AI Agent, that process is fully automated, intelligent, and instant.

Smart Call Analysis

360AutoAI doesn’t just transcribe conversations—it understands them.

Our AI listens in real time or post-call and uses advanced natural language processing (NLP) to identify:

• Buying intent signals ("I'm ready to buy this weekend")

• Vehicle preferences ("I want an F-150 with the tow package")

• Urgency ("I need a car by Friday")

• Budget, trade-in, and financing discussion

Lead Scoring & CRM Automation

Using intelligent criteria, 360AutoAI evaluates the quality of the lead based on tone, keywords, and behavior, then:

• Tags the lead as “Hot,” “Warm,” or “Cold”

• Drops detailed call notes into your CRM automatically

• Assigns next steps (follow-up call, appointment, text)

• Notifies a manager if the lead is time-sensitive or high value

Example CRM Notes:

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